Privacy Policy
Effective Date: 3 August 2026
Welcome to OfficeFurnitureDirect.my. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our website or contact us:
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Full Name
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Company Name
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Email Address
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Phone Number
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Delivery or Billing Address
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Information submitted through enquiry or quotation forms
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Order history and purchase details
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Payment information (processed securely through third-party payment providers)
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IP address
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Browser type and device information
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Cookies and website usage data
2. How We Use Your Information
We use your personal information to:
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Respond to enquiries and quotation requests
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Process and fulfil orders
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Arrange delivery and installation services
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Provide customer support
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Improve our website and services
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Send order confirmations and service updates
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Inform you about promotions, new products, or special offers (only where permitted)
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Prevent fraud and maintain website security
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Comply with legal and regulatory obligations
3. Cookies
Our website uses cookies and similar technologies to:
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Improve website performance
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Remember your preferences
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Analyse website traffic
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Enhance your browsing experience
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
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Delivery and logistics providers
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Installation teams
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Payment gateway providers
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Website hosting providers
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Marketing service providers
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Professional advisers
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Government authorities where required by law
All service providers are expected to protect your information and use it only for authorised purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Marketing Communications
With your consent where required, we may send promotional emails, WhatsApp messages, or marketing communications regarding our products and services.
You may unsubscribe or opt out of marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications.
7. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing personal information.
8. Data Retention
We retain personal information only for as long as necessary to:
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Provide our products and services
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Meet legal, accounting, and tax obligations
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Resolve disputes
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Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Subject to applicable laws, including the Personal Data Protection Act 2010 (Malaysia), you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Withdraw consent where applicable
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Request deletion of your personal information where permitted by law
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Object to certain processing activities
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our website is intended for individuals aged 18 years and above or those authorised to act on behalf of a business.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the updated effective date. Continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
OfficeFurnitureDirect.my
Office Address
A-2-9, Block A Pelangi Square
Persiaran Surian
Jalan PJU 6
Pelangi Damansara
47800 Petaling Jaya
Selangor, Malaysia
Phone / WhatsApp
+60 11-5911 2711